{"id":1938,"date":"2020-10-16T13:12:37","date_gmt":"2020-10-16T13:12:37","guid":{"rendered":"https:\/\/jeanpierrelauzier.com\/wpn\/coaching-service-clientele\/"},"modified":"2024-11-22T09:44:52","modified_gmt":"2024-11-22T14:44:52","slug":"coaching-service-clientele","status":"publish","type":"page","link":"https:\/\/jeanpierrelauzier.com\/en\/coaching-service-clientele\/","title":{"rendered":"Customer service coaching"},"content":{"rendered":"<div id='revolutionslider_1'  class='avia-layerslider avia-revolutionslider main_color avia-shadow  avia-builder-el-0  el_before_av_section  avia-builder-el-first   container_wrap sidebar_right'  >\n\t\t\t<!-- START Customer service coaching REVOLUTION SLIDER 6.7.41 --><p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t<rs-module-wrap id=\"rev_slider_35_1_wrapper\" data-source=\"gallery\" style=\"visibility:hidden;background:#ffffff;padding:0;margin:0px auto;margin-top:0;margin-bottom:0;\">\n\t\t\t\t<rs-module id=\"rev_slider_35_1\" style=\"\" data-version=\"6.7.41\">\n\t\t\t\t\t<rs-slides style=\"overflow: hidden; 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Companies must deliver impeccable service if they want to drive growth and hold onto their market share. A customer service coaching approach fits perfectly into this process: creating a customer-centric corporate culture. This fully personalized coaching approach evaluates your current practices and implements a structured strategy.<\/p>\n<p>Your customer service coach will give you work methods that will provide your customers with a memorable experience with every contact. You will be able to implement a strategy that focuses on customer referrals, loyalty and retention and benefit from a dedicated and human team.<\/p>\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kfybawae-96c7645ad7d70d4f66f92cfb768a8b00\">\n.avia-section.av-kfybawae-96c7645ad7d70d4f66f92cfb768a8b00{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/jeanpierrelauzier.com\/wpn\/wp-content\/uploads\/2020\/10\/background.jpg);\nbackground-position:0% 0%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_2'  class='avia-section av-kfybawae-96c7645ad7d70d4f66f92cfb768a8b00 main_color avia-section-default avia-no-border-styling  avia-builder-el-4  el_after_av_section  el_before_av_section  av-small-hide av-mini-hide avia-full-stretch avia-bg-style-scroll container_wrap sidebar_right'  data-section-bg-repeat='stretch'><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-1938'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3v6n-83006fbabe40699e13bcd410f40e1339\">\n.flex_column.av-3v6n-83006fbabe40699e13bcd410f40e1339{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-3v6n-83006fbabe40699e13bcd410f40e1339 av_one_half  avia-builder-el-5  el_before_av_one_half  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kfyfv09o-0133c8f4530ac720f327e7d567f344fa\">\n#top .hr.hr-invisible.av-kfyfv09o-0133c8f4530ac720f327e7d567f344fa{\nmargin-top:-40px;\nheight:1px;\n}\n<\/style>\n<div  class='hr av-kfyfv09o-0133c8f4530ac720f327e7d567f344fa hr-invisible  avia-builder-el-6  el_before_av_textblock  avia-builder-el-first '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kfybar5s-bafdfe1f956e8ae29bbc9ef34268b99e\">\n#top .av_textblock_section.av-kfybar5s-bafdfe1f956e8ae29bbc9ef34268b99e .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-kfybar5s-bafdfe1f956e8ae29bbc9ef34268b99e '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p style=\"text-align: right;\"><span style=\"font-size: 200%; line-height: 30px;\">A customer service coaching<br \/>\napproach is for you if<\/span><\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3v6n-d56feb18aebded07f56f755c2369d565\">\n.flex_column.av-3v6n-d56feb18aebded07f56f755c2369d565{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-3v6n-d56feb18aebded07f56f755c2369d565 av_one_half  avia-builder-el-8  el_after_av_one_half  avia-builder-el-last  flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kfyfv09o-3dcdca2ef12044fbff8e81c10841887b\">\n#top .hr.hr-invisible.av-kfyfv09o-3dcdca2ef12044fbff8e81c10841887b{\nheight:175px;\n}\n<\/style>\n<div  class='hr av-kfyfv09o-3dcdca2ef12044fbff8e81c10841887b hr-invisible  avia-builder-el-9  el_before_av_textblock  avia-builder-el-first '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-kfybar5s-5702e3735767a723cf86789a2a79c9dd '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock liste'  itemprop=\"text\" ><ul>\n<li><strong>You want to streamline your processes to improve the customer experience<\/strong><\/li>\n<li><strong>You\u2019re experiencing challenges with customers and would like to get a second opinion<\/strong><\/li>\n<li><strong>You would like to have a protocol for customer support that will allow you to provide a memorable experience with every contact<\/strong><\/li>\n<li><strong>You want to equip your teams to better resolve difficult situations with customers<\/strong><\/li>\n<li><strong>You want to offer your teams a better work structure<\/strong><\/li>\n<li><strong>You want to avoid complaints and learn how to manage them effectively<\/strong><\/li>\n<li><strong>You would like to tap into feedback through satisfaction tools such as surveys<\/strong><\/li>\n<li><strong>You would like to encourage more customer referrals<\/strong><\/li>\n<li><strong>You want to enhance the emotional dimension of your approach to strengthen customer loyalty<\/strong><\/li>\n<li><strong>You want to set up a strategy and tools to improve your service in the new norm of confinement restrictions<\/strong><\/li>\n<\/ul>\n<\/div><\/section><\/p><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kfybawae-4ccad19e5bf7f0de6700882e105444df\">\n.avia-section.av-kfybawae-4ccad19e5bf7f0de6700882e105444df{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/jeanpierrelauzier.com\/wpn\/wp-content\/uploads\/2020\/10\/coaching-vente_banner2.jpg);\nbackground-position:0% 0%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_3'  class='avia-section av-kfybawae-4ccad19e5bf7f0de6700882e105444df main_color avia-section-default avia-no-border-styling  avia-builder-el-11  el_after_av_section  el_before_av_layout_row  av-desktop-hide av-medium-hide avia-full-stretch avia-bg-style-scroll container_wrap sidebar_right'  data-section-bg-repeat='stretch'><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-1938'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3v6n-83006fbabe40699e13bcd410f40e1339\">\n.flex_column.av-3v6n-83006fbabe40699e13bcd410f40e1339{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-3v6n-83006fbabe40699e13bcd410f40e1339 av_one_full  avia-builder-el-12  avia-builder-el-no-sibling  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kfybar5s-bafdfe1f956e8ae29bbc9ef34268b99e\">\n#top .av_textblock_section.av-kfybar5s-bafdfe1f956e8ae29bbc9ef34268b99e .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-kfybar5s-bafdfe1f956e8ae29bbc9ef34268b99e '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p style=\"text-align: left;\"><span style=\"font-size: 200%; line-height: 30px;\">A customer service coaching<br \/>\napproach is for you if<\/span><\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kfyfv09o-ad1c798470849c96f09c40cae03bed5f\">\n#top .hr.hr-invisible.av-kfyfv09o-ad1c798470849c96f09c40cae03bed5f{\nheight:150px;\n}\n<\/style>\n<div  class='hr av-kfyfv09o-ad1c798470849c96f09c40cae03bed5f hr-invisible  avia-builder-el-14  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-kfybar5s-5702e3735767a723cf86789a2a79c9dd '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock liste'  itemprop=\"text\" ><ul>\n<li><strong>You want to streamline your processes to improve the customer experience<\/strong><\/li>\n<li><strong>You\u2019re experiencing challenges with customers and would like to get a second opinion<\/strong><\/li>\n<li><strong>You would like to have a protocol for customer support that will allow you to provide a memorable experience with every contact<\/strong><\/li>\n<li><strong>You want to equip your teams to better resolve difficult situations with customers<\/strong><\/li>\n<li><strong>You want to offer your teams a better work structure<\/strong><\/li>\n<li><strong>You want to avoid complaints and learn how to manage them effectively<\/strong><\/li>\n<li><strong>You would like to tap into feedback through satisfaction tools such as surveys<\/strong><\/li>\n<li><strong>You would like to encourage more customer referrals<\/strong><\/li>\n<li><strong>You want to enhance the emotional dimension of your approach to strengthen customer loyalty<\/strong><\/li>\n<li><strong>You want to set up a strategy and tools to improve your service in the new norm of confinement restrictions<\/strong><\/li>\n<\/ul>\n<\/div><\/section><\/p><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av-layout-grid-1'  class='av-layout-grid-container av-wjtn-161232710c18eb44704ba9fd7ab178a6 entry-content-wrapper main_color av-flex-cells  avia-builder-el-16  el_after_av_section  el_before_av_section  grid-row-not-first  container_wrap sidebar_right'  >\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kfy9whh0-f6b225c05819c18ff8975eb989f2ee51\">\n.flex_cell.av-kfy9whh0-f6b225c05819c18ff8975eb989f2ee51{\nvertical-align:middle;\nbackground-color:#24242b;\n}\n.responsive #top #wrap_all .flex_cell.av-kfy9whh0-f6b225c05819c18ff8975eb989f2ee51{\npadding:70px 70px 70px 70px !important;\n}\n<\/style>\n<div class='flex_cell av-kfy9whh0-f6b225c05819c18ff8975eb989f2ee51 av-gridrow-cell av_one_half no_margin  avia-builder-el-17  el_before_av_cell_one_half  avia-builder-el-first  content-align-middle'  ><div class='flex_cell_inner'><section  class='av_textblock_section av-kfy9705b-cb00fc77534cfd010a965da1bc4b5c6c '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p style=\"text-align: left; line-height: 30px;\"><span style=\"font-size: 200%;\"><span style=\"color: #f2b94b;\">A customer service coach <\/span><br \/>\n<span style=\"color: #ffffff;\">with you in the field<\/span><\/span><\/p>\n<\/div><\/section>\n<\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kfya5obi-f138e763ebac2069729aa2c6a5009a91\">\n.flex_cell.av-kfya5obi-f138e763ebac2069729aa2c6a5009a91{\nvertical-align:middle;\nbackground-color:#ffffff;\n}\n.responsive #top #wrap_all .flex_cell.av-kfya5obi-f138e763ebac2069729aa2c6a5009a91{\npadding:60px 60px 60px 60px !important;\n}\n<\/style>\n<div class='flex_cell av-kfya5obi-f138e763ebac2069729aa2c6a5009a91 av-gridrow-cell av_one_half no_margin  avia-builder-el-19  el_after_av_cell_one_half  avia-builder-el-last  content-align-middle'  ><div class='flex_cell_inner'><p><section  class='av_textblock_section av-kfy9705b-cb00fc77534cfd010a965da1bc4b5c6c '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>We also offer <span style=\"color: #f2b94b;\">customer service coaching <\/span>in real-life situations to maximize learning and give you tangible results.<\/p>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-kfy9705b-cb00fc77534cfd010a965da1bc4b5c6c '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><ul>\n<li><strong>Simulation exercises that are recorded and viewed to properly identify your challenges and make the necessary adjustments.<\/strong><\/li>\n<li><strong>Mystery customer visits within your team.<\/strong><\/li>\n<li><strong>Customer surveys to ensure satisfaction with your products and services.<\/strong><\/li>\n<\/ul>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kfyacxn7-ea64ad92a169110ace6a0b08ea7fa847\">\n#top .hr.hr-invisible.av-kfyacxn7-ea64ad92a169110ace6a0b08ea7fa847{\nheight:15px;\n}\n<\/style>\n<div  class='hr av-kfyacxn7-ea64ad92a169110ace6a0b08ea7fa847 hr-invisible  avia-builder-el-22  el_after_av_textblock  el_before_av_button '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-button-wrap av-kfyac328-ef7d54d3cf9725af2d10850775ed2e05-wrap avia-button-left  avia-builder-el-23  el_after_av_hr  avia-builder-el-last '><a href='https:\/\/jeanpierrelauzier.com\/en\/contact\/'  class='avia-button av-kfyac328-ef7d54d3cf9725af2d10850775ed2e05 av-link-btn avia-icon_select-no avia-size-medium avia-position-left avia-color-light'   aria-label=\"Start your coaching process\"><span class='avia_iconbox_title' >Start your coaching process<\/span><\/a><\/div><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kfye8evg-c411dc3207d61a1f3115b495f9be65cd\">\n.avia-section.av-kfye8evg-c411dc3207d61a1f3115b495f9be65cd{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/jeanpierrelauzier.com\/wpn\/wp-content\/uploads\/2020\/11\/Bannieres-JPL-coeur-ventes-1920-X978.jpg);\nbackground-position:100% 0%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_4'  class='avia-section av-kfye8evg-c411dc3207d61a1f3115b495f9be65cd main_color avia-section-large avia-no-border-styling  avia-builder-el-24  el_after_av_layout_row  el_before_av_section  av-medium-hide av-small-hide av-mini-hide avia-full-stretch avia-bg-style-scroll av-minimum-height av-minimum-height-custom av-height-custom  container_wrap sidebar_right'  data-section-bg-repeat='stretch' data-av_minimum_height_px='200'><div class='container av-section-cont-open' style='height:200px'><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-1938'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-kfye927i-3289238838b770b81f662ec23987df5d sc-av_three_fifth av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kfye927i-3289238838b770b81f662ec23987df5d\">\n.flex_column.av-kfye927i-3289238838b770b81f662ec23987df5d{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-kfye927i-3289238838b770b81f662ec23987df5d av_three_fifth  avia-builder-el-25  el_before_av_two_fifth  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itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p style=\"margin-left: 18px;\"><span style=\"font-size: 150%;\">Find out more about <\/span><span style=\"font-size: 150%;\">our<br \/>\ncomplementary tools and<br \/>\nreach new heights of success<\/span><\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-kfyac328-30e1214dd4476d704ad7b133f8076621-wrap avia-button-left  avia-builder-el-28  el_after_av_textblock  el_before_av_hr '>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kfyac328-30e1214dd4476d704ad7b133f8076621\">\n#top #wrap_all .avia-button.av-kfyac328-30e1214dd4476d704ad7b133f8076621:hover{\ncolor:#ffffff;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all .avia-button.av-kfyac328-30e1214dd4476d704ad7b133f8076621:hover .avia-svg-icon svg:first-child{\nfill:#ffffff;\nstroke:#ffffff;\n}\n<\/style>\n<a href='https:\/\/jeanpierrelauzier.com\/en\/coaching\/'  class='avia-button av-kfyac328-30e1214dd4476d704ad7b133f8076621 av-link-btn avia-icon_select-yes-right-icon avia-size-medium avia-position-left avia-color-theme-color-subtle avia-font-color-theme-color'   aria-label=\"&lt;strong&gt;&lt;span style=&quot;color: #ffffff;&quot;&gt;JPL resources &lt;\/span&gt;&lt;\/strong&gt;\"><span class='avia_iconbox_title' ><strong><span style=\"color: #ffffff;\">JPL resources <\/span><\/strong><\/span><span class='avia_button_icon avia_button_icon_right avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue879' data-av_iconfont='entypo-fontello' ><\/span><span class='avia_button_background avia-button avia-color-dark' ><\/span><\/a><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kfye2k8z-d6daafb8841f4c1187b27d4835c4912a\">\n#top .hr.hr-invisible.av-kfye2k8z-d6daafb8841f4c1187b27d4835c4912a{\nheight:300px;\n}\n<\/style>\n<div  class='hr 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Autoclose: 1 -->\n<\/p>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kfye8evg-e7787072e2046e3b0f945bc62b35eb20\">\n.avia-section.av-kfye8evg-e7787072e2046e3b0f945bc62b35eb20{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/jeanpierrelauzier.com\/wpn\/wp-content\/uploads\/2020\/11\/Bannieres-JPL-coeur-ventes-mobile.jpg);\nbackground-position:50% 0%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_5'  class='avia-section av-kfye8evg-e7787072e2046e3b0f945bc62b35eb20 main_color avia-section-large avia-no-border-styling  avia-builder-el-30  el_after_av_section  avia-builder-el-last  av-desktop-hide avia-full-stretch avia-bg-style-scroll av-minimum-height av-minimum-height-custom av-height-custom  container_wrap sidebar_right'  data-section-bg-repeat='stretch' data-av_minimum_height_px='200'><div class='container av-section-cont-open' style='height:200px'><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-1938'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-pg6v-eb749ce4678575bf39f7279aee333d51\">\n.flex_column.av-pg6v-eb749ce4678575bf39f7279aee333d51{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-pg6v-eb749ce4678575bf39f7279aee333d51 av_one_full  avia-builder-el-31  avia-builder-el-no-sibling  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kfye7r5w-53b08a0edca6323158c9f8c26b47e31c\">\n#top .av_textblock_section.av-kfye7r5w-53b08a0edca6323158c9f8c26b47e31c .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-kfye7r5w-53b08a0edca6323158c9f8c26b47e31c '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p style=\"text-align: center;\"><span style=\"font-size: 150%;\">Find out about our complementary tools and reach new heights of success<\/span><\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-kfyac328-76f1f41b3c9ba83b00b677004f4a6ff3-wrap avia-button-center  avia-builder-el-33  el_after_av_textblock  el_before_av_hr '>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kfyac328-76f1f41b3c9ba83b00b677004f4a6ff3\">\n#top #wrap_all .avia-button.av-kfyac328-76f1f41b3c9ba83b00b677004f4a6ff3:hover{\ncolor:#ffffff;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all .avia-button.av-kfyac328-76f1f41b3c9ba83b00b677004f4a6ff3:hover .avia-svg-icon svg:first-child{\nfill:#ffffff;\nstroke:#ffffff;\n}\n<\/style>\n<a href='https:\/\/jeanpierrelauzier.com\/en\/coaching\/'  class='avia-button av-kfyac328-76f1f41b3c9ba83b00b677004f4a6ff3 av-link-btn avia-icon_select-yes-right-icon avia-size-medium avia-position-center avia-color-theme-color-subtle avia-font-color-theme-color'   aria-label=\"&lt;strong&gt;&lt;span style=&quot;color: #ffffff;&quot;&gt;JPL resources &lt;\/span&gt;&lt;\/strong&gt;\"><span class='avia_iconbox_title' ><strong><span style=\"color: #ffffff;\">JPL resources <\/span><\/strong><\/span><span class='avia_button_icon avia_button_icon_right avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue879' data-av_iconfont='entypo-fontello' ><\/span><span class='avia_button_background avia-button avia-color-dark' ><\/span><\/a><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kfye2k8z-d6daafb8841f4c1187b27d4835c4912a\">\n#top .hr.hr-invisible.av-kfye2k8z-d6daafb8841f4c1187b27d4835c4912a{\nheight:300px;\n}\n<\/style>\n<div  class='hr av-kfye2k8z-d6daafb8841f4c1187b27d4835c4912a hr-invisible  avia-builder-el-34  el_after_av_button  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_5'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-1938'><div class='entry-content-wrapper clearfix'>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":45,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1938","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - 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