{"id":2015,"date":"2020-11-19T16:00:23","date_gmt":"2020-11-19T21:00:23","guid":{"rendered":"https:\/\/jeanpierrelauzier.com\/wpn\/?page_id=2015"},"modified":"2024-11-22T09:38:09","modified_gmt":"2024-11-22T14:38:09","slug":"customer-service-training","status":"publish","type":"page","link":"https:\/\/jeanpierrelauzier.com\/en\/customer-service-training\/","title":{"rendered":"Customer service training"},"content":{"rendered":"<div id='revolutionslider_1'  class='avia-layerslider avia-revolutionslider main_color avia-shadow  avia-builder-el-0  el_before_av_section  avia-builder-el-first   container_wrap sidebar_right'  >\n\t\t\t<!-- START Customer service training REVOLUTION SLIDER 6.7.41 --><p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t<rs-module-wrap id=\"rev_slider_42_1_wrapper\" data-source=\"gallery\" style=\"visibility:hidden;background:#32323b;padding:0;margin:0px auto;margin-top:0;margin-bottom:0;\">\n\t\t\t\t<rs-module id=\"rev_slider_42_1\" style=\"\" data-version=\"6.7.41\">\n\t\t\t\t\t<rs-slides style=\"overflow: hidden; position: absolute;\">\n\t\t\t\t\t\t<rs-slide style=\"position: absolute;\" data-key=\"rs-46\" data-title=\"Slide\" data-in=\"o:1;\" data-out=\"o:1;\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/\/jeanpierrelauzier.com\/wpn\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/dummy.png\" alt=\"Coaching service \u00e0 la client\u00e8le Montr\u00e9al\" title=\"Coaching service \u00e0 la client\u00e8le Montr\u00e9al\" width=\"1920\" height=\"780\" class=\"rev-slidebg tp-rs-img rs-lazyload\" data-lazyload=\"\/\/jeanpierrelauzier.com\/wpn\/wp-content\/uploads\/2020\/11\/JPL_Coaching-SC-vente-SOUS-PAGE-1920X780.jpg\" data-bg=\"f:contain;\" data-no-retina>\n<!--\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-42-slide-46-layer-0\" \n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-color=\"#32323b\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:68px;y:534px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:48;l:58;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"st:720;sR:720;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;sR:7980;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:8;font-family:'Poppins';\"\n\t\t\t\t\t\t\t>Customer <br \/>\nservice training  \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><a\n\t\t\t\t\t\t\t\tid=\"slider-42-slide-46-layer-6\" \n\t\t\t\t\t\t\t\tclass=\"rs-layer\"\n\t\t\t\t\t\t\t\thref=\"https:\/\/jeanpierrelauzier.com\/\" target=\"_self\" rel=\"nofollow\"\n\t\t\t\t\t\t\t\tdata-type=\"image\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:199px;y:4px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:204px;h:255px;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;sR:8700;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:15;\"\n\t\t\t\t\t\t\t><img decoding=\"async\" src=\"\/\/jeanpierrelauzier.com\/wpn\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/dummy.png\" alt=\"JPL Formation en Vente et Coaching\" class=\"tp-rs-img rs-lazyload\" width=\"207\" height=\"259\" data-lazyload=\"\/\/jeanpierrelauzier.com\/wpn\/wp-content\/uploads\/2020\/10\/JPL_logo_fonce-1.svg\" data-no-retina> \n\t\t\t\t\t\t\t<\/a><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-42-slide-46-layer-7\" \n\t\t\t\t\t\t\t\tdata-type=\"image\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:356px;y:44px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:725px;h:178px;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;sR:8700;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:14;\"\n\t\t\t\t\t\t\t><img decoding=\"async\" src=\"\/\/jeanpierrelauzier.com\/wpn\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/dummy.png\" alt=\"\" class=\"tp-rs-img rs-lazyload\" width=\"725\" height=\"178\" data-lazyload=\"\/\/jeanpierrelauzier.com\/wpn\/wp-content\/uploads\/2020\/10\/shadow.png\" data-no-retina> \n\t\t\t\t\t\t\t<\/rs-layer><!--\n-->\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t<\/rs-slides>\n\t\t\t\t<\/rs-module>\n\t\t\t\t<script>\n\t\t\t\t\tsetREVStartSize({c: 'rev_slider_42_1',rl:[1240,1024,778,480],el:[780],gw:[1920],gh:[780],type:'standard',justify:'',layout:'fullwidth',mh:\"0\"});if (window.RS_MODULES!==undefined && window.RS_MODULES.modules!==undefined && window.RS_MODULES.modules[\"revslider421\"]!==undefined) {window.RS_MODULES.modules[\"revslider421\"].once = false;window.revapi42 = undefined;if (window.RS_MODULES.checkMinimal!==undefined) window.RS_MODULES.checkMinimal()}\n\t\t\t\t<\/script>\n\t\t\t<\/rs-module-wrap>\n\t\t\t<!-- END REVOLUTION SLIDER -->\n<\/div>\n<div id='av_section_1'  class='avia-section av-1b01f-5889e0c861e27a68c9b4d94d90a8977f main_color avia-section-default avia-no-border-styling  avia-builder-el-1  el_after_av_revolutionslider  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-2015'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ehr-05321292df68ad094b082c3769c2510c\">\n.flex_column.av-ehr-05321292df68ad094b082c3769c2510c{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-ehr-05321292df68ad094b082c3769c2510c av_one_full  avia-builder-el-2  avia-builder-el-no-sibling  first flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-kfy9705b-cb00fc77534cfd010a965da1bc4b5c6c '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>Does your customer service department provide an optimal experience for your customers? As your first point of contact, this team\u2019s approach has a significant impact on your success. Customer service training is the best technique to target your challenges, become aware of the improvements to be made and develop an approach adapted to your customers.<\/p>\n<p>This fully personalized training offers both theoretical and practical learning. Your customer service trainer will give you work methods that will provide your customers with a memorable experience with every contact. You will be able to implement a strategy that focuses on customer referrals, loyalty and retention and benefit from a dedicated and human team.<\/p>\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kfybawae-96c7645ad7d70d4f66f92cfb768a8b00\">\n.avia-section.av-kfybawae-96c7645ad7d70d4f66f92cfb768a8b00{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/jeanpierrelauzier.com\/wpn\/wp-content\/uploads\/2020\/10\/background.jpg);\nbackground-position:0% 0%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_2'  class='avia-section av-kfybawae-96c7645ad7d70d4f66f92cfb768a8b00 main_color avia-section-default avia-no-border-styling  avia-builder-el-4  el_after_av_section  el_before_av_section  av-small-hide av-mini-hide avia-full-stretch avia-bg-style-scroll container_wrap sidebar_right'  data-section-bg-repeat='stretch'><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-2015'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3v6n-83006fbabe40699e13bcd410f40e1339\">\n.flex_column.av-3v6n-83006fbabe40699e13bcd410f40e1339{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-3v6n-83006fbabe40699e13bcd410f40e1339 av_one_half  avia-builder-el-5  el_before_av_one_half  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kfyfv09o-62fc202d083415b774f6a5458021c64b\">\n#top .hr.hr-invisible.av-kfyfv09o-62fc202d083415b774f6a5458021c64b{\nmargin-top:-52px;\nheight:1px;\n}\n<\/style>\n<div  class='hr av-kfyfv09o-62fc202d083415b774f6a5458021c64b hr-invisible  avia-builder-el-6  el_before_av_textblock  avia-builder-el-first '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kfybar5s-bafdfe1f956e8ae29bbc9ef34268b99e\">\n#top .av_textblock_section.av-kfybar5s-bafdfe1f956e8ae29bbc9ef34268b99e .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-kfybar5s-bafdfe1f956e8ae29bbc9ef34268b99e '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p style=\"text-align: right;\"><span style=\"font-size: 200%; line-height: 30px;\">A few examples of customer service training<\/span><\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3v6n-d56feb18aebded07f56f755c2369d565\">\n.flex_column.av-3v6n-d56feb18aebded07f56f755c2369d565{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-3v6n-d56feb18aebded07f56f755c2369d565 av_one_half  avia-builder-el-8  el_after_av_one_half  avia-builder-el-last  flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kfyfv09o-65d598cd947fec0a6f235a9bc9e37fb8\">\n#top .hr.hr-invisible.av-kfyfv09o-65d598cd947fec0a6f235a9bc9e37fb8{\nheight:100px;\n}\n<\/style>\n<div  class='hr av-kfyfv09o-65d598cd947fec0a6f235a9bc9e37fb8 hr-invisible  avia-builder-el-9  el_before_av_textblock  avia-builder-el-first '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-kfybar5s-5702e3735767a723cf86789a2a79c9dd '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock liste'  itemprop=\"text\" ><ul>\n<li><strong>Get your customers to say \u201cWOW\u201d<\/strong><\/li>\n<li><strong>Develop reflexes to attract customers and grow your customer base<\/strong><\/li>\n<li><strong>Learn how to offer the little extra that the customer doesn\u2019t expect, but that makes all the difference.<\/strong><\/li>\n<li><strong>Develop the EVH (Expertise-Value-Help) approach<\/strong><\/li>\n<li><strong>How to effectively manage complaints<\/strong><\/li>\n<li><strong>How to be comfortable asking questions in order to find opportunities and the new needs of existing clients.<\/strong><\/li>\n<li><strong>How to be attractive, not aggressive, using customer language<\/strong><\/li>\n<li><strong>How to network effectively<\/strong><\/li>\n<\/ul>\n<\/div><\/section><\/p><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kfybawae-4ccad19e5bf7f0de6700882e105444df\">\n.avia-section.av-kfybawae-4ccad19e5bf7f0de6700882e105444df{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/jeanpierrelauzier.com\/wpn\/wp-content\/uploads\/2020\/10\/coaching-vente_banner2.jpg);\nbackground-position:0% 0%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_3'  class='avia-section av-kfybawae-4ccad19e5bf7f0de6700882e105444df main_color avia-section-default avia-no-border-styling  avia-builder-el-11  el_after_av_section  el_before_av_layout_row  av-desktop-hide av-medium-hide avia-full-stretch avia-bg-style-scroll container_wrap sidebar_right'  data-section-bg-repeat='stretch'><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-2015'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3v6n-83006fbabe40699e13bcd410f40e1339\">\n.flex_column.av-3v6n-83006fbabe40699e13bcd410f40e1339{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-3v6n-83006fbabe40699e13bcd410f40e1339 av_one_full  avia-builder-el-12  avia-builder-el-no-sibling  first flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kfyfv09o-0133c8f4530ac720f327e7d567f344fa\">\n#top .hr.hr-invisible.av-kfyfv09o-0133c8f4530ac720f327e7d567f344fa{\nmargin-top:-40px;\nheight:1px;\n}\n<\/style>\n<div  class='hr av-kfyfv09o-0133c8f4530ac720f327e7d567f344fa hr-invisible  avia-builder-el-13  el_before_av_textblock  avia-builder-el-first '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kfybar5s-bafdfe1f956e8ae29bbc9ef34268b99e\">\n#top .av_textblock_section.av-kfybar5s-bafdfe1f956e8ae29bbc9ef34268b99e .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-kfybar5s-bafdfe1f956e8ae29bbc9ef34268b99e '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p style=\"text-align: left;\"><span style=\"font-size: 200%; line-height: 30px;\">A few examples<br \/>\nof customer<br \/>\nservice training <\/span><\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kfyfv09o-7b930fe94adeb286207f6dbce7c260e9\">\n#top .hr.hr-invisible.av-kfyfv09o-7b930fe94adeb286207f6dbce7c260e9{\nheight:75px;\n}\n<\/style>\n<div  class='hr av-kfyfv09o-7b930fe94adeb286207f6dbce7c260e9 hr-invisible  avia-builder-el-15  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-kfybar5s-5702e3735767a723cf86789a2a79c9dd '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock liste'  itemprop=\"text\" ><ul>\n<li><strong>Get your customers to say \u201cWOW\u201d<\/strong><\/li>\n<li><strong>Develop reflexes to attract customers and grow your customer base<\/strong><\/li>\n<li><strong>Learn how to offer the little extra that the customer doesn\u2019t expect, but that makes all the difference.<\/strong><\/li>\n<li><strong>Develop the EVH (Expertise-Value-Help) approach<\/strong><\/li>\n<li><strong>How to effectively manage complaints<\/strong><\/li>\n<li><strong>How to be comfortable asking questions in order to find opportunities and the new needs of existing clients.<\/strong><\/li>\n<li><strong>How to be attractive, not aggressive, using customer language<\/strong><\/li>\n<li><strong>How to network effectively<\/strong><\/li>\n<\/ul>\n<\/div><\/section><\/p><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av-layout-grid-1'  class='av-layout-grid-container av-wjtn-161232710c18eb44704ba9fd7ab178a6 entry-content-wrapper main_color av-flex-cells  avia-builder-el-17  el_after_av_section  avia-builder-el-last  grid-row-not-first  container_wrap sidebar_right'  >\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kfy9whh0-f6b225c05819c18ff8975eb989f2ee51\">\n.flex_cell.av-kfy9whh0-f6b225c05819c18ff8975eb989f2ee51{\nvertical-align:middle;\nbackground-color:#24242b;\n}\n.responsive #top #wrap_all .flex_cell.av-kfy9whh0-f6b225c05819c18ff8975eb989f2ee51{\npadding:70px 70px 70px 70px !important;\n}\n<\/style>\n<div class='flex_cell av-kfy9whh0-f6b225c05819c18ff8975eb989f2ee51 av-gridrow-cell av_one_half no_margin  avia-builder-el-18  el_before_av_cell_one_half  avia-builder-el-first  content-align-middle'  ><div class='flex_cell_inner'><section  class='av_textblock_section av-kfy9705b-cb00fc77534cfd010a965da1bc4b5c6c '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p style=\"text-align: left; line-height: 30px;\"><span style=\"font-size: 200%;\"><span style=\"color: #f2b94b;\">A customer service trainer<\/span><br \/>\n<span style=\"color: #ffffff;\">with you in the field<\/span><\/span><\/p>\n<\/div><\/section>\n<\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kfya5obi-f138e763ebac2069729aa2c6a5009a91\">\n.flex_cell.av-kfya5obi-f138e763ebac2069729aa2c6a5009a91{\nvertical-align:middle;\nbackground-color:#ffffff;\n}\n.responsive #top #wrap_all .flex_cell.av-kfya5obi-f138e763ebac2069729aa2c6a5009a91{\npadding:60px 60px 60px 60px !important;\n}\n<\/style>\n<div class='flex_cell av-kfya5obi-f138e763ebac2069729aa2c6a5009a91 av-gridrow-cell av_one_half no_margin  avia-builder-el-20  el_after_av_cell_one_half  avia-builder-el-last  content-align-middle'  ><div class='flex_cell_inner'><p><section  class='av_textblock_section av-kfy9705b-cb00fc77534cfd010a965da1bc4b5c6c '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>After your <span style=\"color: #f2b94b;\">customer service training<\/span>, we can offer you a few support sessions to help you put what you learned into action.<\/p>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-kfy9705b-cb00fc77534cfd010a965da1bc4b5c6c '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><ul>\n<li><strong>Calls made to real customers to help the customer service team refine their approach.<\/strong><\/li>\n<li><strong>Setting up a structure for discussion and support during communications with customers so that they become fluid and natural.<\/strong><\/li>\n<li><strong>Feedback following calls and determining items to work on.<\/strong><\/li>\n<\/ul>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kfyacxn7-ea64ad92a169110ace6a0b08ea7fa847\">\n#top .hr.hr-invisible.av-kfyacxn7-ea64ad92a169110ace6a0b08ea7fa847{\nheight:15px;\n}\n<\/style>\n<div  class='hr av-kfyacxn7-ea64ad92a169110ace6a0b08ea7fa847 hr-invisible  avia-builder-el-23  el_after_av_textblock  el_before_av_button '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-button-wrap av-kfyac328-c5eeaea4020ee21d8c30e5368e112ad6-wrap avia-button-left  avia-builder-el-24  el_after_av_hr  avia-builder-el-last '><a href='https:\/\/jeanpierrelauzier.com\/en\/contact\/'  class='avia-button av-kfyac328-c5eeaea4020ee21d8c30e5368e112ad6 av-link-btn avia-icon_select-no avia-size-medium avia-position-left avia-color-light'   aria-label=\"Plan your next training session \"><span class='avia_iconbox_title' >Plan your next training session <\/span><\/a><\/div><\/p>\n<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2015","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer service training - JPL Communications<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jeanpierrelauzier.com\/en\/customer-service-training\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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